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    Contact COTAPSA

    Have questions or need assistance? We're here to help.

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    All inquiries are treated with the utmost confidentiality.

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    Don't hesitate to reach out — COTAPSA is here to support you.

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    100 Queen St. WestToronto, ON M5H 2N2Canada

    If you are an existing member and want to verify or update your information with COTAPSA, please email info@cotapsa.ca.

    Member Support

    How We Can Help

    COTAPSA's HR consultants support City of Toronto non-union employees with any work-related issue, backed by an employment law firm on retainer when a case needs it. Every call, email and message is treated in confidence. These are some of the matters members bring to us most often:

    • Job evaluation

      Help with job evaluations and requests for reconsideration.

    • Letters of expectation

      Advice before you respond, so you understand your options.

    • Workplace investigations

      Support through investigations and other disciplinary actions.

    • Termination and retirement

      Advocacy on termination packages, severance and retirement negotiations.

    Before you get in touch

    It helps our consultants give you useful advice sooner if you can share:

    • Your position, division and how long you have been with the City of Toronto
    • Any letters, emails or documents you have received about the issue
    • Key dates, such as meetings you have been asked to attend or deadlines to respond

    Not a member yet? COTAPSA can only represent members, so it pays to join before you need us. Learn why City of Toronto staff join COTAPSA or apply for COTAPSA membership. Looking for a bulletin, policy or form? Search our member document library.

    Visit Our Office

    100 Queen St. West, Toronto, ON M5H 2N2, Canada

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